Before ordering
Ask about size, movement, installation requirements or other details important to your space.
Contact Us
For product questions, order assistance or a return request, contact Felmorique customer care.
Send your question
Email service@felmorique.com or use the contact form below. For an existing order, include your order number and checkout email. Please do not send payment card numbers, passwords or identity documents.
Delivery assistance
Include your order number and the latest tracking information so we can investigate.
Returns & product issues
Describe the issue and, where useful, attach clear photographs by email. Contact us before returning an item.
Return correspondence
Our company and default return address is Unit 1601C-017, 16th Floor, Shixi Center, No. 28 Dongfeng Road, Jinshui District, Zhengzhou City, Henan Province, China. Request authorization at service@felmorique.com before posting a return. An international return may involve significant postage; see the Return Policy for who pays and how refunds work.
